MOQ & Payment Terms Minimum Order & Payment Requirements

T/T (Telegraphic Transfer)


At Indo Roster Indonesia, we keep business terms simple and transparent to build long-term trust with our partners. We implement a minimum order quantity (MOQ) of one container (20 feet or 40 feet) and only accept payment via T/T (Bank Transfer). These terms ensure smooth processing, secure transactions, and reliable export handling for our global buyers.

Minimum Order Quantity (MOQ): 20" Container (18 Tons) / 40" Container (26 Tons)
Payment Method: T/T (Telegraphic Transfer)
Payment Structure: 50% upfront payment, 50% settlement before shipment (negotiable)
Shipping Terms: Free On Board (FOB)
Currency: $USD
Lead Time: Approximately 4–6 Weeks After Confirmation & Initial Payment

Shipping Terms

Reliable Shipping with FOB Terms

FOB (Free On Board)

At IndoRoster Indonesia, all international shipments are conducted under FOB (Free On Board) terms. This means we are fully responsible for the safe preparation, packaging, and delivery of your order to the designated port in Indonesia, covering all local costs until the goods are loaded onto the vessel. From that point, the buyer has the freedom to arrange their preferred shipping line, insurance, and logistics. With access to major international ports in Jakarta, Semarang, and Surabaya, we ensure smooth, efficient, and cost-effective export handling for our global partners

shipping term at indoroster

Packaging for Secure Shipping

Vents (Rosters) can be packaged using wooden pallets, strapping, and additional protective layers as required by the project and shipping terms. For large-scale or export orders, our team will recommend the safest packaging option to minimize the risk of damage during transit.

Packing Process for Shipment

At this stage, every vent (roster) that has passed quality control is neatly arranged, given a base and protective layers, and then tightly strapped to ensure safety during transit. Proper packing ensures that the vents arrive at the project site without cracks, without breakages, and are ready for immediate installation

Estimated Vent Weight & Requirement per Square Meter

Because our vent sizes vary, the total weight shipped to the project also depends on the type and dimensions selected. Below is a general overview of the average weight for some commonly used sizes:

Size 20 cm x 20 cm x 10 cm: approximately 4.5 kg per unit.
Size 15 cm x 30 cm: ranges from 3.5 – 4 kg per unit.
Size 39 cm x 19 cm x 10 cm: can reach approximately 8 kg per unit, depending on material composition.


For volume estimation, a wall area of approximately 1 m² usually requires around 25 units of 20×20 cm vents. The total weight per square meter for that size is approximately 112.5 kg (25 units x 4.5 kg).

Note: The figures above are average estimates. Weight information in online stores is often adjusted for invoicing needs or shipping systems, and is not always the actual physical weight on site. For large volume orders, it is best to reconfirm the final specifications and weight with the Indo Roster team to ensure your project’s structure and logistics calculations are accurate.

GENERAL FAQ

Frequently Asked Questions

A collection of common questions from our clients about production, orders, shipping, and the technical specifications of Indo Roster products.

Yes, we welcome clients to visit our factory in Java, Indonesia. We highly value transparency and long-term trust, so you are invited to see our production process, quality control, and packaging system. Please schedule your visit with us in advance so we can prepare it properly.
We provide quality assurance for every order according to the agreed specifications. Any manufacturing defects caused by us will be replaced or compensated based on our warranty terms.
Our standard payment terms are a down payment before production and the remaining balance before shipment. Detailed terms can be adjusted based on order size and long-term cooperation.
You can place an order by contacting our sales team with your required specifications, quantity, and delivery time. We will prepare a quotation, confirm the design, then start production after receiving your down payment.
Samples are available upon request. Please tell us the model and quantity you need, and we will inform you about sample costs and shipping charges if applicable.
We have shipped our products to various countries in Asia, the Middle East, Europe, and other regions. Please contact us for more details about our export experience in your country.
Yes, our products are designed with sustainability in mind. We use materials and processes that meet relevant environmental standards.
Yes, we can manufacture roster products using your private label and branding, according to the design and specifications that we agree on together.
We apply strict quality control at each production stage and use standardized processes. Consistent raw materials and inspection procedures help ensure uniform quality in every batch.
Production and shipping times depend on order quantity and model complexity. In general, production takes several weeks, plus the transit time of the selected shipping method. We will confirm the exact schedule in your quotation.
Our factory is able to handle both small and large volumes with stable monthly capacity. Please share your forecast so we can confirm the capacity allocation for your orders.
Yes, we can provide custom packaging such as branded boxes, labels, and other special requirements as long as they are agreed upon before production.
Our roster products are manufactured with high-quality materials and controlled firing processes to ensure strength, durability, and long-term performance.
Delivery time varies based on destination and shipping method. After production is completed, we will provide an estimated transit time and tracking information for your shipment.

Send Your Project Details for Quotation

Project drawings, bill of quantity, required quantity, and destination country so our export team can calculate pricing, lead time, and pallet capacity accurately.
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